Trust hub

PositiveSingles privacy and safety guide

Privacy and safety start with clear boundaries: use official PositiveSingles paths for account actions, keep sensitive information off this domain, and avoid treating early dating pressure as trust.

Safe path

This site has no forms and does not collect usernames, passwords, verification codes, reset links, billing details, medical documents, STI status, or private identity details.

No forms

This site has no forms and does not collect usernames, passwords, verification codes, reset links, billing details, medical documents, STI status, or private identity details.

No dating service or guide can promise complete privacy or safety. What this site can do is make the safer path obvious and keep sensitive information away from unofficial pages.

Use this page before signing in, creating a profile, moving a conversation off-platform, or handling account-specific issues.

Checklist

This Site Does Not Collect

  1. PositiveSingles usernames, passwords, verification codes, or reset links.
  2. Billing details, card numbers, receipts, subscription screenshots, or account screenshots.
  3. STI status, medical documents, diagnosis details, testing records, or private health context.
  4. Private identity details such as identity documents, home address, workplace, or account ownership proof.

Guide

Use official account paths

Login, signup, app access, reset links, verification codes, billing, cancellation, profile status, reporting, and account-specific support belong on official PositiveSingles destinations.

This site should be used to understand the path. Enter private account information only after you have reached the official destination.

Checklist

Profile and Conversation Boundaries

  1. Avoid home address, workplace, exact routine, full legal name, private social accounts, and medical documents.
  2. Move off-platform slowly and watch for pressure around photos, proof, money, account details, health details, or fast intimacy.
  3. Keep STI-aware conversations respectful and non-stigmatizing; do not treat disclosure as a public-profile requirement.
  4. For first meetings, choose ordinary public settings, keep your own exit plan, and tell a trusted person where you plan to be.

Navigation

Choose the right path

Official destination

Continue only when the path is clear.

This is an independent navigation and privacy guide. Account actions, billing requests, and support questions should happen only through PositiveSingles' official website, app, or help paths.

FAQ

Privacy & Safety questions

Does this site collect my PositiveSingles password?

No. This site has no login form and does not collect usernames, passwords, reset links, codes, billing details, or private account data.

Is this site official PositiveSingles support?

This is an independent navigation and privacy guide. Account actions, billing requests, and support questions should happen only through PositiveSingles' official website, app, or help paths.

What should I avoid putting in a dating profile?

Avoid exact location, workplace, daily routine, private contact channels, medical documents, billing details, and overly identifying information.

Should I send medical documents or proof to someone I met online?

Do not use medical documents or private records as a quick trust test. Health decisions should be discussed with qualified healthcare professionals.

Where do I report account or billing problems?

Use PositiveSingles' official account settings, app, help center, or support paths.